Thursday, August 16, 2018

Client Testimonials

thankyou

 
We reached out to Louisa at Zippy Financial, recommended to us through a work colleague, to talk for the first time about what our house purchasing potential looked like. From the moment we met Louisa she was warm, approachable and above all made sense of the very intimidating and complicated process that is buying your first home. 
 
After a few home truths around our spending her encouragement was what essentially got us in the game, she even helped us explore options from investments in other cities, to living in the areas we wanted and potential areas she knew were up and coming. 
 
Of course buying any property (in Sydney especially) is going to be a rollercoaster ride, and boy did we go on a few. You could say we were at the amusement park for some time! Luckily the thing that kept us sane and focused and ensured we never gave up was Louisa being at our side every step of the way. Not one email, question or call ever went unanswered, her diligence and constant, thoughtful advice did not waiver. However what impresses us the most was the way she looked out for us as people, HUMANS, not just business associates but two people with whom her guidance would make a significant impact on their lives. Essentially, Louisa supported us with her head but also from the heart and that is something that lacks so often these days. 
 
Needless to say, we would not hesitate in giving Louisa from Zippy the highest recommendations, you would be only lucky to have her support you!
 
Ryan and Jess Graham
 
My sister Kristine and I had been knocked back for financing 3 separate times from 3 separate brokers. To say we were frustrated by the lack of professionalism and the wasted time was an understatement. Louisa and her team were a breath of fresh air! Not only did they get us approved in record time but they helped us through the entire process with trust, respect and patience. We can't wait to do business with them again because we know they are at the top of their game. Thanks guys!
 
Lee Stephenson
 
I've bought 7 properties over the last 17 years plus a heap of refinances so have used so many brokers. I went with Louisa for my last purchase after seeing her name pop up in so many groups. She was beyond amazing, got me a great loan even though it took much more work on her part than going with one of the big 4 (that my last broker said was the best deal). Anyway, needless to say I will use her (if she will have me, it wasn't easy) for every loan from now on!
 
I was a terrible client, bad financials, a little bit inaccurate with my figures and too laid back about the whole process! But I will happily recommend you to anybody who asks because having a good broker will now save me thousands of dollars. 
 
Anne Wilkin
 
We recently engaged Louisa as our mortgage broker and could not be more delighted with the service that she provided. She is exceptionally thorough and this was demonstrated from the very first meeting. She is honest and extremely hard working. She pulled off our exchange in really tight timeframes and worked until late at night to get it done. She is also just lovely to deal with and immensely generous with her time and advice. 
 
We highly recommend Louisa to any one looking for an honest, ethical and hard working broker.
 
Nikki and Nate
 
Louisa is the mortgage broker my friends and I used to purchase our property together in September 2015. Without a doubt we would not have got our property without Louisa's help. She went above and beyond in every aspect of our more complicated situation, working at all hours of the day to ensure all our finances and paperwork was ready for Auction day. I would not hesitate in highly recommending Louisa to anyone. You won't find a better mortgage broker. 
 
Bron Brataniec
 
It is without hesitation I recommend Zippy Financial.
 
My commercial mortgage wasn't straight forward. Louisa and her team found the best option available to me in the market. Louisa and her team then proceeded to do all the leg work to ensure that everything was done correctly and on time. 
 
At no point during the process did I feel lost. Louisa was always available to tell me how things were progressing and I always felt confident that I was in good hands. 
 
Linda Wright
 
I recently engaged Louisa as my mortgage broker and could not be more satisfied with the service that she has provided, she is exceptional. I was living in Townsville and trying to purchase a Sydney property, it was not an easy task, as banks don't look favourable to cattle farmers. After being told it was not possible by a broker in Townsville, I called Louisa after being recommended to her by my solicitor. She is honest and extremely hard working. She got me approved. She is also easy and pleasant to deal with and generous with her time. She also gave me great advice. I highly recommend Louisa to any one looking for a broker who works with the highest integrity. 
 
Robert Spiteri
 
We recently had the pleasure of working with Louisa for the purchase of our new family home. When we first spoke to Louisa a year ago, we were not officially house hunting, but saw a house we loved and wanted to bid at auction the following week. Louisa worked tirelessly organising our pre approval in time, despite our slim chances. Being Sydney, we unsurprisingly were out bid on the day.
 
Since then she was always available to talk through all our various options and run scenarios for us. When we finally found our new home almost a year later, Louisa was on the front foot, and got us an outstanding deal. She was proactive in keeping us informed of any new products on offer or any regulatory changes that might have affected us, picked up on bank errors, and made sure all fires were put out without us having to get involved. 
 
I loved that Louisa seemed to work 24/7, sending us loan documents in the evening so that they could be in the queue for the bank before opening the next day. If I emailed her late at night she would nearly always reply straight back or call (she knew that I also worked late when my kids were in bed!)
 
Louisa worked seamlessly with our solicitor, and both buying and selling agents, which made communication so easy. She went above and beyond hand delivering documents to sign so we don't miss any key dates. I couldn't be happier with the level of service Louisa showed, her genuinely helpful manner, her experience and industry knowledge, and her outstanding dedication to her clients. 
 
Gina Umoren
 
When making a purchase as important as your first home and negotiating the financial aspects of the deal, you need someone you trust to get it right. We found Louisa through the "North Shore Mums" Facebook network. We asked for a recommendation for a mortgage broker and got 20 responses. Of these 10 of them were for just one person - Louisa Sanghera. 
 
And now we understand why and would, without hesitation, further advocate Louisa to our networks. From the outset she was very knowledgeable, informative and went out of her way to support us, coming to our house for our first meeting. We had complete confidence in her ability to seek out the right deal for us, negotiate "better than market" terms, and get the process executed flawlessly. We had a few hiccups on the way (the banks fault not Louisa's!) and we remember telling her we weren't too worried as we had complete confidence and trust she would do whatever it took to get it sorted, even if it meant driving to Parramatta herself! These days you can't pay for service like that.
 
We are grateful for her support and will not hesitate to call on her again when it comes time to upgrade! 
 
Chris Mattey and Heaven Leigh
 
We approached Louisa to help us secure the best possible mortgage for our new home purchase. We were impressed with Louisa's dedication and hard work from the very beginning. On our first meeting she came over in the evening (once the kids were asleep) and spent considerable time ensuring that she understood all our needs. 
 
Throughout the whole process Louisa always kept us updated and was fast to respond to questions, she dealt with unexpected problems (caused by the lender) and was willing to go over and above to ensure things got sorted out. She was flexible and took on board our feedback, there was nothing that was too difficult for her and we felt confident that she would do what was in our best interests. 
 
Nimisha Swaminathan
 
We would like to thank Louisa for her efforts in achieving this result, especially the work and thoroughness of Louisa Sanghera and the Zippy Financial staff in ensuring that the incoming mortgagee would be ready to take a settlement booking and have available necessary funds for draw down. 
 
It was an absolute pleasure to work alongside Louisa and given the matter was completed with the lead up to and the Christmas period itself in between, we thank her again for ensuring settlement coming through. 
 
Paul Brozek, Solicitor
 
Thank you Louisa, you have been very thorough and approachable. 
 
Sonia Monger
 
Louisa Sanghera from Zippy Financial was recommended through a local network, and that first call we made to Louisa proved to be the best decision we made in our property transaction. Our situation was a little unique in that we were seeking to sell three properties and consolidate into one new home for our growing family. 
 
The finance situation was hugely complex, and demanded a great deal of unravelling and careful brokering with the bank, to very fine timeframes. Louisa's patience knows no bounds, and her supreme knowledge of the industry meant she was able to masterfully negotiate every twist and turn on our behalf (and there were many!). It is not an understatement to say that we wouldn't have gotten everything over the line without Louisa in our corner. We unreservedly recommend Louisa and her team to anyone seeking finance or refinance of a property purchase. 
 
Gillian and Gavin
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Contact Details

Zippy Finance 

PO Box 3078
North Turramurra
NSW 2074

T 1300 855 022 

Louisa Sanghera is a credit representative (437236) of BLSSA Pty Ltd ACN 117 651 760.  Australian Credit Licence 391237. ABN 85 168 278 975.

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